NAPERVILLE, Ill. — When a 20-year-old Naperville man opened his exchanging application on his telephone, it gave him near a million dollars in the red. Before long, the man ended his own life, yet his family says he really didn’t lose the cash by any means.
Alexander Kearns was home from school from the University of Nebraska when he got keen on contributing. His family said he downloaded the Robinhood application and started making exchanges.
On Thursday, the 20-year-old opened his application and saw his record. That is the point at which he saw that he had a negative $730,000 balance.
“It’s really a UI issue and when Alex opened his application, he saw his money balance was $730,000 and when you take a gander at the screen capture, he had $16,000 in his record which was his actual sparing,” William Brewster, Kearns’ family member, said.
His family said he took a screen capture and composed a self destruction note. His body was discovered the following day. He had hurled himself before a train.
Brewster said the issue on the application should be fixed and said the organization needs to address the potential damage that the glitch can make.
Robinhood gave the accompanying articulation:
“We all at Robinhood are profoundly disheartened to hear this awful news and we connected with share our sympathies with the family. We won’t share any insights about the record to regard security and classification.”
Brewster called Robinhood’s reaction “canned” and said he is as yet connecting with contacts he has in the monetary world to discover why the record would show a negative parity.